COVID Briefing

COVID Briefing: Changes to our visitor experience

Changes to the visitor experience

It’s been a challenging time for all of us during lockdown and all of us at Beale Wildlife Park are looking forward to welcoming you when you visit.

We have conducted a comprehensive risk assessment and introduced new measures to keep you safe:

  • We are starting off by limiting the number of visitors per day with ongoing reviews to see if we can increase numbers. As no pre-booking is available, we recommend that you check our Facebook page and twitter feed prior to visiting. We apologise unreservedly if we have to turn you away and hope that you understand.
  • Due to narrow pathways, there are one way systems in operation in some locations. These are clearly signposted.
  • Indoor parts of the Park such as Bertie’s Beasts and Bugs, the Toddler Village and the Indoor Picnic area will remain closed.
  • All play areas will remain closed including the paddling pool and sandpits.
  • There is a takeaway only service from the restaurant.
  • There will be controlled access to the Gift Shop.  Opening hours may vary.
  • The narrow-gauge railway will be running but, to enable social distancing, the number of places in carriages have been reduced.
  • We will be taking payments by debit/credit cards only.
  • Some facilities in the visitor toilets will be limited due to social distancing measures.
  • Toilets are deep cleaned with anti-viral products prior to opening and at regular intervals during the day.

All of our animal enclosures, apart from our beehives, are accessible and there is plenty to see and do throughout the Park including a new Toddler Trail and a number of family discovery trails are planned throughout the summer.

If you have any of the following symptoms, please do not visit:

  • High temperature.
  • New continuous cough.
  • Loss or change to your sense of smell or taste.

If you are unsure then please do not visit. If you become unwell during your visit, please alert a member of staff.

Please follow social distancing guidelines and remain 2 metres away from non-household members.

We are taking the health and well-being of all who access the Park very seriously, so in order to ensure the health and well-being of all, we have taken the following steps to ensure your safety:

  • Increased cleaning across the Park.
  • Regular hand-washing by staff.
  • Hand sanitiser available to all.
  • Social distancing measures in place.
  • One-way system introduced in parts of garden.
  • Relevant PPE for those staff members who require it.
  • Sneeze screens installed at relevant points.

We hope you enjoy your time with us.

 

Beale Wildlife Park is now open on a 'first come, first served' basis.  Please read our Covid Briefing before setting out.